How can nonverbal communication influence at Workplace?

It is very important how we communicate at work that includes the nonverbal messages too.

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Let's now talk how can nonverbal communication influence at workplace?

Refer to the below nonverbal communication skills / codes:

   1. Eye Contact

The eyes are called as "windows to the soul". One can understand the internal soul expression through the eyes because they are said to be accurate that expresses true feelings and attitude of the speaker. But one should understand that constant eye contact have different meanings in various cultures. However at workplace it is very important to have eye contact. Eye contact means that you are confident, serious of what you are saying or even listening.

    2. Facial Expression

Facial expressions on the speaker are most revealed as eye contact. It has been researched that humans can display 250,000 facial expressions. It is true to say that people often control their facial expressions whenever they want to hide their emotions or feelings. However, some display them with smiling broadly, lowering the eyebrows. At workplace maintaining a pleasant expression with frequent smiles promotes harmony. 

   3. Body Movements

Body movements include posture and gestures that emphasis what a person is trying to say and it also reflects the person's attitude. Unnecessary body movement's means that one is not interested to listen or cooperate. It is very important to show interest when listening like leaning forward. In workplace you can make memorable impression by showing your posture and gesture in a professional manner, example when speaking you should align your upper body to show that you are confident, and competence.

   4. Space and Distance

Every culture has a different level of physical closeness, and distance. There are FOUR categories of closeness that one should maintain. Space also includes how organized we are at home or work. Our working table can reflect one's personality and perception. At workplace you should always keep the table clean and tidy to show that you are professional and serious about the job. Your professionalism can also reflect through the appearance of your business documents like letters, memo and reports.

   5.  Time 

Time is an important factor that shows how well you are organized, your personality and attitude. North Americans generally place a great deal of emphasis on punctuality; however, in other culture it may have different perspective. In the workplace it is very important to send positive nonverbal message by being on time for meetings and appointments. 

    6. Volume and Tone

  The way you speak depends a lot on your attitude and personality. It is very important to control and maintain the volume of the speech and tone. Volume depends on the level of sound and Tone represents quality of a person's voice. In workplace avoid raising volume and tone unnecessary because it can lead to quarreling and dispute.

    7. Appearance of People

An individual's appearance like clothing telegraphs an instant nonverbal message about his/her personality and status. Viewers can make a quick judgement based on the appearance. Always be in business attire at work to show your credentials and potential. Avoid casual wears, overpowering colognes. Pay attention to good grooming including a neat hairstyle, and body cleanliness.  At workplace always wear business professional when you have presentation, meetings and appointments. And, you can wear business casual on regular working days.

Source: http://studytipsandtricks.blogspot.ca/2012/08/how-to-crack-job-interview-successfully.html

References:

• Mary E. G., D. L. (n.d.). Business Communication: Process & Product (Fourth Brief Canadian ed.). Nelson Education Ltd. 

Bodily movement, facial expression, the use of time, space are examples of
	Time pass
	Nonverbal words
	Verbal codes
	Nonverbal codes